Website operations

System Status

Configured website, lead-intake, and assistant components for HeatingExperts.ca.

Call 647-699-2474

Website

Static pages, service guides, forms, and PWA assets are deployed through Netlify.

Health endpoint: siteHealth

Lead intake

Service forms submit to Mazgan CRM and use Netlify Forms as a backup capture path.

CRM failures are shown to the visitor instead of being silently ignored.

Assistant

The Heating Help Assistant uses a same-site proxy to the Mazgan CRM Home Service Agent with origin and request limits.

The assistant may be disabled from CRM settings.

Status note: This page describes configured components; it is not a third-party uptime guarantee. For urgent service, call 647-699-2474.

Technical service standards

Test before replacingControls, combustion, venting, condensate, water-side flow, and safeties are evaluated before a replacement recommendation.

OEM-correct repairsCorrect model-specific parts, gaskets, setup procedures, and startup testing are prioritized.

Documented findingsClear findings, repair scope, and approved pricing are reviewed before work proceeds.

Safety-led serviceGas, combustion, venting, electrical, and hydronic conditions are treated as one connected system.

Technical resources

Understand the system before approving the repair.

Use our knowledge hub for plain-language explanations of boiler lockouts, pressure problems, hydronic flow, combustion testing, condensate faults, OEM parts, and maintenance planning.

Browse technical guides Use heating help assistant

Boiler lockout diagnostics Boiler pressure problems Combustion analysis Expansion tank service Radiant floor heating Error-code guidance