Usable technical information
Accessibility
Our commitment to keyboard access, readable content, responsive layouts, form labels, reduced motion, and practical assistance.
Our commitment
Heating Experts aims to provide a website that is usable with keyboards, screen readers, zoom, mobile devices, and reduced-motion preferences. The site uses semantic headings, visible focus styles, labelled forms, text alternatives for functional graphics, and responsive layouts.
Need another format?
If a page, form, or technical guide is difficult to use, call 647-699-2474 and describe the information or service you need. We will provide practical assistance or an alternate format where reasonably possible.
Known limitations
Third-party services, older browser behaviour, and automatically generated content may not always provide the same level of accessibility. We continue to review core pages and workflows after website changes.
Feedback
Accessibility feedback can be provided by phone or through the service request form. Include the page address and the barrier encountered.
Technical service standards
Technical resources
Understand the system before approving the repair.
Use our knowledge hub for plain-language explanations of boiler lockouts, pressure problems, hydronic flow, combustion testing, condensate faults, OEM parts, and maintenance planning.