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Technical heating guide

Flame Sensor Diagnostics

A flame sensor is part of a complete flame-proving circuit. Cleaning may help in some cases, but grounding, polarity, burner condition, flame quality, wiring, and control input also matter.

Call 647-699-2474
Technical guideRepair-firstModel-specific verification required
Safety: Do not open gas-fired equipment, alter gas settings, bypass safeties, or work inside electrical controls without the proper qualification. For a gas smell or CO alarm, leave and call the utility or 911 from outside.

Measure the signal

Flame rectification is commonly evaluated as a small DC microamp signal using the correct procedure and meter arrangement for the equipment.

Why cleaning is not always the fix

A weak signal can result from poor flame contact, burner contamination, grounding, wiring resistance, control issues, combustion, or the sensor itself.

Intermittent failures

Heat, vibration, moisture, condensate, loose connections, and changing combustion conditions can create intermittent flame-loss faults.

What to send before the visit

  • Clear photo of the rating plate and model number
  • Photo or exact wording of any error code
  • Whether the issue affects space heating, hot water, or both
  • When the problem started and whether a reset temporarily restores operation
  • Your city and preferred service timing
Need service? Call 647-699-2474 or use the request form. Heating Experts will confirm the diagnostic visit and review repair pricing before approved work begins.

Technical service standards

Test before replacingControls, combustion, venting, condensate, water-side flow, and safeties are evaluated before a replacement recommendation.
OEM-correct repairsCorrect model-specific parts, gaskets, setup procedures, and startup testing are prioritized.
Documented findingsClear findings, repair scope, and approved pricing are reviewed before work proceeds.
Safety-led serviceGas, combustion, venting, electrical, and hydronic conditions are treated as one connected system.

Technical resources

Understand the system before approving the repair.

Use our knowledge hub for plain-language explanations of boiler lockouts, pressure problems, hydronic flow, combustion testing, condensate faults, OEM parts, and maintenance planning.

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